Privacy Policy

Privacy Policy

Last updated: November 26, 2025

This Privacy Policy explains how Gulf Apostille (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or use our services. By using our site, submitting documents, or contacting us, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information you provide directly

  • Full name
  • Email address
  • Phone number (optional)
  • Country where your document will be used
  • Messages and details about your document
  • Files uploaded through our contact forms

1.2 Automatically collected information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Referring website
  • Pages viewed and time spent

2. How We Use Your Information

  • To respond to your questions and service requests
  • To review documents and confirm requirements
  • To prepare quotes, invoices, and service agreements
  • To process apostille and authentication orders
  • To provide status updates throughout your order
  • To improve our website and customer experience
  • To maintain security and prevent fraudulent activity
  • To comply with legal and regulatory requirements

We do not sell your personal information.

3. Document & File Handling

Documents you upload or email to us are used only to review your case and process your order. We store them securely while your order is in progress. Some documents may be retained for record-keeping or compliance, as required by law.

4. Cookies and Analytics

We may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our website. These tools provide anonymous traffic data and do not give us access to your private files.

5. Sharing Your Information

We may share your information with:

  • Government agencies, secretaries of state, or consulates as required to complete your apostille or authentication
  • Trusted service providers (such as email or hosting providers)
  • Professional advisors, if reasonably necessary
  • Authorities when required by law

We do not share your information with marketers or third-party advertisers.

6. Data Retention

We retain your information as long as necessary for:

  • Providing services
  • Compliance with laws
  • Record-keeping and dispute resolution

7. Information Security

We use reasonable technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

8. Your Choices and Rights

You may have rights to access, update, or request deletion of your personal information, depending on your location. To make a request, contact us using the information below.

9. Third-Party Websites

Our website may contain links to other sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing information.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the date at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Gulf Apostille
Email: info@gulfapostille.com
Website: gulfapostille.com